All passengers who booked travel from Baltimore to Boston after May 1 will receive a full refund to their original method of payment.
JetBlue will cease service from Baltimore this spring after more than a decade of service.
“While exiting the market was a difficult decision, we are proud to serve Baltimore,” a JetBlue spokesperson told T+L. “Due to lack of performance and customer demand, we have decided to abandon the BOS-BWI route and close the Baltimore Blue City.”
The company first introduced the service in his 2009 year, offering up to four flights a day during peak hours.
JetBlue Airways will discontinue its only route from Baltimore/Washington International Airport (BWI) to its major hub, Boston, on May 1, 2024, with the airline currently operating up to two flights per day. JetBlue Airways has reduced its frequency on this route over the years, indicating weaker demand than the airline originally expected. Major carriers Delta Air Lines and Southwest Airlines also compete on this route, offering up to three and nine daily flights between Baltimore and Boston, respectively.
The airline confirmed to T+L that all passengers who booked flights between Baltimore and Boston after May 1 will receive a full refund using their original method of payment. The company’s route cuts come just before a conference call scheduled for late January to discuss its financial results for the fourth quarter starting in 2023.
Additionally, JetBlue said its decision to leave Baltimore was made “long before receiving the court’s decision regarding the acquisition of Spirit Airlines.”
Just last week, a federal judge rejected the Spirit merger, which would have made the combined airline the fifth-largest airline in the United States. JetBlue plans to appeal the court’s decision. The airline will continue to operate nonstop flights from the Washington, D.C. metropolitan area. There are over 10 flights daily between Boston and Ronald Reagan Washington National Airport (DCA). JetBlue is leaving Baltimore completely, but plans to shift to more leisure-oriented routes this June, adding Tulum, Mexico, as a new destination.